Privacy Policy

1.1 Information Provided Directly. We collect personal and business information when you inquire about our services, complete intake forms, execute a service agreement, or communicate with our team, including:

• Contact Information: Name, business name, physical address, email address, and phone number.
• Business Operations Data: Details regarding operational workflows, team structure, existing systems, and related administrative information.
• Administrative Data: Business records, scheduling information, and project management data provided within the scope of an engagement.
• Access Credentials: Login credentials or API platform access provided for system setup, CRM optimization, and workflow automation.

1.2 Payment Information. Payments are processed via third-party providers including Stripe, PayPal, Zelle, and ACH bank transfers. For transactions processed through Stripe or PayPal, SummerLynns does not store sensitive cardholder data or full account numbers. All such information is provided directly to our third-party processors, whose use of your personal information is governed by their respective privacy policies.

1.3 Information Collected Automatically. When you visit our website, we may collect technical data including your IP address, browser type, operating system, referring URLs, and interaction data. We may use cookies and similar tracking technologies to improve website functionality and user experience.

1.4 Information from Third-Party Platforms. In performing our "Discover, Design, Implement, Support" process, we may receive data about your team or operations via third-party business software platforms, including CRM and administrative systems. We process this data solely as a service provider to fulfill our contractual obligations.

SummerLynns utilizes the collected information for the following professional purposes:

• To deliver comprehensive operational support, including documenting SOPs and automating workflows.
• To deliver systems implementation, CRM optimization, and related administrative support within the agreed engagement scope.
• To manage client accounts, process payments, and provide customer support.
• To communicate updates regarding service engagements and provide administrative notices.
• To comply with applicable legal, tax, and regulatory obligations.

We do not sell, rent, or lease your personal or business information to third parties.

We may share your information only in the following circumstances:

• Service Providers: With trusted vendors (e.g., payment processors, software platforms) who assist in our business operations under strict confidentiality agreements.
• Legal Obligations: When required by law, subpoena, or other legal processes, or to comply with New Jersey state regulations.
• Business Protection: To protect the rights, property, or safety of SummerLynns, our clients, or the public.

SummerLynns implements commercially reasonable administrative, technical, and physical security measures to protect your data from unauthorized access or disclosure. This includes the use of secure communication channels and restricted internal access to client files. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain client information for as long as necessary to provide services and fulfill the purposes outlined in this policy. We retain business records for a period of up to seven (7) years to comply with legal, tax, and accounting requirements, after which time such data is securely deleted or anonymized unless a longer retention period is required by law.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data, subject to our legal and contractual retention obligations.
• Opt-out of non-essential communications.

To exercise these rights, please contact us at veronica@summerlynns.com. We will respond to all verified requests within thirty (30) days.

SummerLynns Management Inc. is headquartered in the State of New Jersey and abides by all applicable laws of the State of New Jersey regarding data privacy and consumer protection, including the New Jersey Data Privacy Act (NJDPA) where applicable. By using our services, you acknowledge that your information will be processed in accordance with New Jersey and United States federal law.

Our website and services may integrate with third-party platforms (e.g., CRMs, payroll software). SummerLynns is not responsible for the privacy practices or content of these third-party entities. We encourage you to review the privacy policies of any third-party service you utilize in conjunction with our services.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Material changes will be notified to active clients via email at least fourteen (14) days before taking effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.